- Is Cash On Delivery (COD) option available?
Yes, All Products have COD option to pay.
- How many days it will take to dispatch?
It usually takes 4-5 working days to dispatch from our store. AS IT IS MAKE TO ORDER PRODUCT.
- In how many days i will get my order?
You will get in 4-5 working days after dispatch.
- How can I track my order?
Once we ship your order from our store, you will get Tracking id by SMS or Email. If you find any kind of difficulty, You can email us at support@vastramoksha.in.
- Is there any offers? If Yes, how can I get it?
Yes, you will find all our running offers below BUT IT NOW button. If products are more than 10, to get bulk order discount, you can email us at support@vastramoksha.in or message or call us to our customer support number 7851086544.
- What is refund & exchange policy?
Yes, we accept refund & exchange request. For more details, please read our REFUND AND EXCHANGE POLICY.
- What if, I receive damaged/different
product?
We dispatch parcel after QC (quality check) process so that customer need not to face such kind of issue. All customer are requested to make an opening video of product, in case you get any damaged/different product after QC, you can share that opening video to us by whatsapp or email. If you receive any damaged/different product, all responsibility lies on VASTRAMOKSHA. You will get fresh & new product. Reverse pick up will be done by VASTRAMOKSHA.
- What if, parcel is damaged while receiving courier?
In this case, customer need not to accept order. Customer should immediately inform us, and we will send new product to customer in replace of that product.
- What if, courier boy are asking more money than ordered value?
In this case, customer need not to accept order. Customer should immediately inform us, and we will take action
accordingly.
